Last updated: March 2026

Costa Home Top Services respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use and protect your personal data when you visit our website.

This policy applies to the website:

1. Data Controller

Costa Home Top Services
Costa Blanca North, Spain

Email: info@costahome-topservices.com
Phone: +34 642 49 29 20

Costa Home Top Services is the data controller responsible for the processing of personal data collected through this website.

2. Personal Data We Collect

We may collect personal data when you:

contact us via the contact form on this website
send us an email
contact us via WhatsApp
request information about properties or services
request a consultation or appointment

The personal data we may collect includes:

name
email address
telephone number
information you provide in your message

We only collect personal data that you voluntarily provide.

3. Purpose of Processing

Your personal data may be used for the following purposes:

responding to your inquiries
providing information about our services or properties
arranging consultations or appointments
communicating with you regarding your request
improving our website and services

We only use your data for purposes that are relevant to your request or communication.

4. Legal Basis for Processing

We process personal data based on one or more of the following legal bases under the GDPR:

your consent when you voluntarily contact us through the website, email or WhatsApp
taking steps at your request prior to entering into a contract
our legitimate interest in responding to inquiries and managing communications

Where processing is based on consent, you have the right to withdraw your consent at any time.

5. Data Retention

Personal data will only be stored for as long as necessary to handle your request and for administrative purposes.

Contact requests and related communications may be stored for a maximum period of 24 months, unless a longer retention period is required by law.

6. Recipients of

Personal Data

We do not sell or rent personal data to third parties.

Personal data may be processed by trusted service providers necessary for operating the website, such as:

website hosting providers
website maintenance providers
website security services
analytics services (if used)

7. International

Data Transfers

Some service providers used by this website may process personal data outside the European Economic Area (EEA).

Where this occurs, appropriate safeguards will be applied in accordance with GDPR requirements.

8. Cookies

This website uses cookies to ensure the proper functioning of the website and to improve user experience.

Cookies may include:

essential cookies
preference cookies
analytics cookies (if enabled)
marketing cookies (if enabled)

Where required by law, consent will be requested before placing non-essential cookies on your device.

For more information, please consult our Cookie Policy.

9. Data Security

We take appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse or disclosure.

However, no internet transmission can be guaranteed to be completely secure.

10. Your Rights

Under the GDPR you have the right to:

access your personal data
request correction of inaccurate data
request deletion of your personal data
restrict processing
object to processing
request data portability where applicable
withdraw consent where processing is based on consent

You may exercise these rights by contacting us via email.

11. Complaints

If you believe that your personal data has been processed unlawfully, you have the right to lodge a complaint with the Spanish Data Protection Authority (Agencia Española de Protección de Datos – AEPD).

12. Automated

Decision-Making

We do not use personal data for automated decision-making or profiling.

13. Changes to This

Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or website functionality.

The most recent version will always be available on this page.

14. Contact

Costa Home Top Services
Costa Blanca North, Spain

Email: info@costahome-topservices.com
Phone: +34 642 49 29 20